Review provided to me by my mother -> I booked the trip for her. A beautiful room with a magnificent view of the river. Breakfast was fantastic, good value for money (for a pensioner travelling from New Zealand). The staff were absolutely amazing, and made every possible effort to make our stay amazing. My daughter booked the hotel for us, and also ordered champagne and a platter for when we arrived, and it was incredible. Thank you so much for making what will probably be my last international trip, at age 84, one of the best experiences of my life, and looking after myself and my friend of 65 years, who I hadn't seen for 20 years, feel so comfortable and special.
Kim
2024년 9월
We stay here a lot when we visit Liverpool this is our go to hotel as it’s in a great location, just a stone throw from the docs and Liverpool one. Our January stay 2025 we visited the onsite gym and can honestly say amazing, it has everything you need and also fresh towels a fruit on hand with a water machine, and not to forget the magnetic charging doc. We have stayed in all types of rooms the Pullman provides and each one are unique and amazing. Great views all round and just love this hotel Staff are amazing and nothing is too much, they will help and provide for any of you requirements or needs AMAZING. Very clean and modern look throughout the hotel and also discount parking when staying 👍🏻 Thank you for another amazing stay Looking forward to next trip.
Niall
2025년 1월
Hotel staff were lovely and very welcoming. Beautiful room overlooking the Mersey and the Liverpool wheel was clean, comfortable and quiet. The hotel is a 10-15 mins walk from the city center and a 5 min walk to the Albert docks area so it is a nice safe walk. Breakfast was excellent—great choice of buffet breakfast both hot and cold.
Stephen
2025년 2월
Well what can I say, this has been our best hotel stay to date. We arrived later than expected to find that the staff had upgraded our room for free and had carried out my requests for the room to perfection. From the swans and petals in the room down to the food prepared and ready and waiting on our table. The staff even had the courtesy to leave a card welcoming us to the hotel and wishing us a happy anniversary. We loved that. The man at reception was brilliant (I can’t remember his name unfortunately) he explained everything quickly and precisely and got us checked in in no time. And the lady at reception checking us out was even quicker! The room was spotless and the bed was heavenly. With the upgraded room, we were given a gorgeous view of the city and the river and we can’t thank The Pullman enough for a perfect hotel experience to which we can’t fault at all. We will be coming back. Thank you to everyone who made this happen and made our anniversary that much more special
Liam
2024년 10월
There was a warm welcome on arrival. We arrived early and even though the room wasn't ready we were looked after by the staff on reception and also John the concierge. There was a great selection with breakfast and once again a warm welcome all round. The room was a good size and very comfortable. The hotel is in a great location within walking distance of the City centre.
Pamela
2025년 4월
Everything was absolutely amazing. I went for the Comic Con, and I had the view exactly towards the building itself. It was very satisfying. The room was clean , the bed comofrtable, and I did love the streaming option for the TV. The internet was great! I had an iron in the room, which is super comfortable. The breakfast was awesome! I loved evey minute of my stay there. November will go again! I'm pretty sure Dale Cooper would love that coffee! And the fact that i received a whole pot of coffee in the mornings.
Polina
2025년 5월
First of all location was perfect, staff in the breakfast area were very attentive and friendly, breakfast choice was excellent.
Denise
2025년 1월
Stayed before. Location great for Albert Docks and Arena. 10-15mins walk from city centre. Friendly efficient staff, one in particular stood out. Jack who is so much more than a Porter. Such a welcoming friendly chap with a wealth of experience in hospitality and it shows. Also the Manager who was working just as hard alongside his restaurant staff. Love the walk in shower here, and full size dispenser bottles of body wash, handwash, hair wash and conditioner, body lotion. Lovely comfy superking bed. Good breakfast. A great stay.
Jill
2024년 7월
Hotel is a 10-15 mins walk from the city but its through the Albert docks area so a nice safe walk as is walking around Liverpool Staff are excellent and happy to help I had cause to ring a couple of times and always got excellent service. The rooms were large very clean and tidy and beds was large and comfy. Breakfast was very good constantly replenished both hot and continental style buffet good value for money, the older lady that meets and greats is funny in a dry sort of way. Parking is nearby at Kings Dock Carpark a 2 minute walk to Hotel which you get a discount £12 for 24hrs which is not bad plenty of space clean tidy and always someone there.
Paul
2025년 1월
Having stayed here multiple times, the deluxe rooms don't disappoint. Comfortable and spacious, we'd definitely stay again. The staff were helpful with the problem parking, so although it wasn't ideal the overall experience was still positive.
Woof
2025년 2월